Game Room Pimps Return Policy

Return/Refund Policy

Returns are gladly accepted for 30 days less shipping & handling and are subject to a 25% restocking fee.

• Contact the Returns Department for a Return Merchandise Authorization Number (RMA).
  

• Returns received without an RMA will be sent back to the customer, no exceptions.
  

• Merchandise must be received in the same condition as when they were shipped. No credit will be given for damaged returns.

If you need to return an item please contact our Returns Department by sending an email to returns@gameroompimps.com. You will be issued an RMA and instructions on how to send your order back to us.

Contact the Returns Department:

If for any reason you wish to return your order, please send an email to returns@gameroompimps.com and enter:

Your Name
Order Number
Address
City
State Zip Code
Phone Number
Email Address
Reasons for requesting a return

Then simply click Submit and return instructions will be emailed to you. For Returns: The subject should be your Order Number.

Please read our Terms of Service and our Refund Policy (above) before contacting Returns.

You must be issued a RMA# before you return your order. We will credit your account within 48 hours of receiving your return.

Please note: Due to the per order basis of our custom items, we cannot accept returns of these items unless the item is damaged upon delivery. For more information on custom orders, please visit our FAQ page.